Guidelines for the Development and Management of Government of Uganda Websites

Word Camp Kampala Uganda

The Government of Uganda recognises the importance of Electronic Governance for National development and transformation into an electronic economy and has put emphasis on anytime, anywhere delivery of Government services through the use of Information Technology.
Furthermore, the huge opportunity provided by the growing Information Age society and the demand for electronic services delivery creates the need to have Government Websites that provide all Citizens with access into the operations and services of their Government, in line with the e-Government Strategy.

Over time these Websites should be able to allow consumers to find the information and advice they seek, transact services in a safe and convenient electronic environment, and participate in policy creation and other democratic processes of the Government.
Progressively Government Websites should bring about an end to the need for travel to physical Government offices to transact business. This shall, with time, reduce the compliance burden on each and every citizen.
In Uganda today almost all Government entities have made headway in establishing their presence on the Internet through their Websites. Awareness about the fast changing ICT world and keenness to keep pace with the latest has ensured that almost all Government entities in Uganda already have their websites up and running.


However, these websites follow different Technology Standards, Design Layouts, Navigation Architecture (different look, feel and functionality). This invariably requires a common citizen to familiarize with the functionality of each individual website which results in a lot of inconvenience, thus defeating the very purpose of these initiatives. Therefore, it is imperative to ensure that the Uganda Government entities’ websites are aligned with their user needs and expectations while portraying a coherent and uniform image.

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The need for standardization and uniformity in websites belonging to Government cannot be stressed enough. Ideally, properly audited technical guidelines should form the foundation of the web.
The use of open standard based tools and technologies for the development of websites as well as content is very important to interoperability and accessibility of websites. The web guidelines in this document adhere to the Web Content Accessibility Guidelines (WCAG) of the World Wide Web Consortium (W3C). W3C is an international body working towards defining standards in web technologies and formats for publishing contents on the web.
The National Information Technology Authority-Uganda (NITA-U) was established to promote, coordinate and monitor the development of Information Technology within the context of national, social and economic development. One of the core functions of NITA-U is to set, monitor and regulate Information Technology Standards as stipulated in the Sections 4(b) and 5(f) of the NITA-U Act 2009.

This document presents the “Guidelines for the Development and Management of Government of Uganda Websites”, in order to achieve increased accessibility, usability, design, content and security. All Government Ministries, Departments and Agencies including Local Governments (MDAs/LGs) are therefore required to comply with the guidelines stipulated herein in the development and management of their respective Websites.

Source : Government Citizen’s Interaction Centre, Rep. of Uganda

Download the Guideline Document Here (PDF)