Uganda Web Hosting FAQ – Frequently Asked Questions

uganda web host questions

It can be daunting starting a new website given all of these new terms and thousands of companies out there. Browse through this guide to get a better sense of what there is to know about web hosting.

What benefits will I receive with WordPress hosting?

Features will differ from company to company, but broadly speaking you can expect faster speed, enhanced security features, automatic updates, and more comprehensive customer service from dedicated WordPress experts. Most web hosts in Uganda support WordPress hosting.

Which extras should I look out for when choosing WordPress hosting?

Take some time to think about what you need. The best WordPress hosting can include unlimited email accounts, a free domain name, cloud storage, automatic back ups, built in caching, free migration, and even designer/developer tools.

Should I choose Shared, VPS or Dedicated hosting?

Shared hosting is suitable for most websites, especially for those starting out building an online presence. You are literally sharing server space with other websites hosted on the same network, but need no technical skills or background. A Dedicated server means you have the highest levels of security and protection as only your own website is being hosted, and includes root access to the network for optimum flexibility, but involves much higher costs and the need for technical expertise. A VPS might be a good middle ground for businesses who have high traffic and want faster speeds or added flexibility, but are not yet ready for the commitment of a Dedicated solution.

Should I pay for website hosting?

With so many initial costs involved with getting online, it can be hard to know what’s worth the investment. Look at the direct and indirect costs of a web host. While it might be free in terms of initial outlay, are you going to be giving your visitors a less than professional experience in terms of pop ups and advertisements, or a sub-par page load time or even uptime overall? If so, the money you save in direct costs can indirectly cost far more in terms of loss of business and visitors in the long run.

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What exactly is webhosting?

Before a website can be viewed by anybody, it needs to be hosted on a web server. There are different ways to do this, one of which is finding a free web host service, like that of Free Web Hosting Uganda. For total control and being able to pick your own domain name, you’ll need to pay someone to host your website.

What is a domain name?

A domain name is the way that people can identify your website. The first part is generally a business name or the name of the website that the owner sets. The second part that succeeds it, which is often “.com” or “.net,” is referred to as a top-level domain. This dictates what kind of website it is. Many of these exist for different purposes, such as “.com” for commercial use, “.go” for government departments and agencies, “.org” for charities, “.ug” for personal use for Ugandan entities, “” for a Ugandan or Uganda based company or “” for a Ugandan company.

What is bandwidth in web hosting?

This is how much data a website transfers due to traffic in a month. The required amount depends on its purpose. For instance, a personal blog with few readers needs minimal bandwidth while big corporation websites or popular forums would need high bandwidth.

How much disk space is necessary?

Again, this depends on the purpose. Every page uses some space, and the more graphics on it, the more space it takes. Email files also take up space as do downloadable files. Again, low disk space is required for a text blog with a few readers, but an e-commerce website or a file sharing website would require high disk space.

How does paid web hosting work?

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There are three ways to pay. The cheapest way is shared hosting, which means your website is among several on one server. This is usually sufficient, but a dedicated server would work better for busy sites. This means your website is the only one on a server, though the server is still owned by someone else. You can also get a co-located server, which means you own it but you’ll pay to have someone else house it.

How much does web hosting cost?

It all depends on the company and the type of hosting. As mentioned, shared hosting is cheapest; since many sites are on one server, companies can cut expenses and pass on the savings. Most shared hosting companies charge up to UGX1,000,000 a year, which includes a fair amount of monthly space, a free domain name and other features. Dedicated servers can quickly rise up to over UGX 5,000,000 a year.

What is the best hosting company in Uganda?

There is no one good company or one set of features that work for everybody. To help you choose, we’ve outlined some of the top providers, but it’s up to you to choose the best plan and the best provider to meet your needs. Two important factors to consider are available space and monthly bandwidth. The more you get, you’ll often have to pay more. Other important things are SSL, which is necessary for e-commerce websites, support for different programming languages and what operating system the server uses: Windows or UNIX. UNIX is cheaper and more stable but can’t run .NET or Visual Basic programs well. It’s also essential to consider price, reliability/uptime, customer support and overall customer satisfaction. We hope our detailed editorial reviews and customer review platform will help you make an informed choice regarding your hosting provider.

What about after picking a provider?

Once you choose, go ahead and open an account with the plan that fits your needs. If you’re still not sure which plan is best for you, call their customer support and have them help you through the registration process over the phone. Note that, pricewise, typically, companies charge a credit card monthly, but some offer discounts for paying a year at once. The company will also often offer tutorials about how to upload files to the server, most often through file transfer protocol. This can be made easier through FTP programs like SmartFTP or WS_FTP. It is also necessary to get nameserver information from the host and put this with a newly purchased domain name. The domain name may not immediately lead to the new website right away since it needs to spread, but this often takes no longer than 72 hours.

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What if I can’t find my question here?

If your question hasn’t been answered, you may find what you’re looking for in our database of informational articles or editorial reviews. If you’re still left scratching your head, we welcome you to contact us at

What exactly is webhosting?

Before a website can be viewed by anybody, it needs to be hosted on a web server. There are different ways to do this, one of which is finding a free web host service, but this may result in pop-ups and advertisements on your website. For total control and being able to pick your own domain name, you’ll need to pay someone to host your website.